The City of Fairborn Water and Sewer Division mission is to provide:

• Clean and safe drinking water at adequate pressures
• An uninterrupted collection and transportation of waste and storm water
• Provisions for the City's future utility needs through effective planning
• Delivery of these services in a cost-effective, courteous, and professional manner

Specific Functions of the Division

Pumping & Distribution

• Operate and maintain City's underground water distribution pipes, valves, and fire hydrants
• Operate and maintain the City's water storage tanks.
• Operate and maintain curb boxes, water main valve boxes, and City's potable water pump stations
• Provide 24-hour response to system emergencies
• Provide customer service concerning no water, low water pressure, water quality, water meters, and other miscellaneous water problems
• Repair water leaks
• Shut water off to residents for repair, emergencies, and delinquent accounts

Sanitary Sewer Collection

• Identify and eliminate storm and groundwater from the sewer collection system
• Operate and maintain City's underground sanitary sewer system including pipes and manholes, and operate and maintain the City's sanitary sewer pump stations
• Provide 24-hour response to system emergencies
• Routinely clean and TV inspect the internal condition of the City's sanitary sewer pipe

Storm Water Collection

• Maintain storm sewer pipe, storm inlets and publicly owned open drainage ditches
• Respond to flooded areas during and after rainstorms and provide 24-hour response to system emergencies

Water Treatment

• Maintain an Ohio Environmental Protection Agency (OEPA) certified chemical and bacteriological laboratory and perform analysis as required by the OEPA
• Operate and maintain City's Water Treatment Plant, well fields and booster
• Provide customer service relating to water quality problems.

Water & Sewer Administration

• Manage programs related to the Department including: Wellfield Protection, Backflow/Cross Connection, Water Meter Replacement, and Capital Improvement
• Process citizen complaints and requests in an efficient and timely manner
• Provide short and long-term planning for the various utilities within the division
• Provide water and wastewater facilities control and monitoring through a high-tech computer and instrumentation system, which includes a 24-hour emergency response to system problems